Payout Speed: Up to 3 Days
Best For: NZ Players
Platinum Play went live in 2004 and is home to a great selection of casino games. The online casino has a well-rounded portfolio which includes assortments of slots, table games, live dealer games, and many more. The crown jewel in the collection is its progressive jackpot games, where there are simply staggering prizes up for grabs. The games are powered by software from Microgaming, a reputable casino content creator. This ensures flawless gameplay and a top-quality gaming experience for players at Platinum Play casino.
- Android & iOS Apps
- High RTP Slots
- Enormous Jackpots
- No Cryptocurrency Support
- Not the Biggest Game Collection
- Customer Service is Limited
Platinum Play casino’s game collection may not range in the 1,000s but the games they do have are carefully selected and are top-quality. The collection covers all sorts of gamers, so whether you are into slots, roulette, blackjack, or video poker – you will find your fix at Platinum Play. It also has offerings for players who like live games where they can go head-to-head against live dealers and watch all the action streamed in high definition.
One of the first things that you will see when entering the website is the Progressive Jackpot caption underneath the reel that displays the different types of games. The jackpot on offer will either be a six, but usually, seven-figure number which is ever-increasing. This will no doubt attract the jackpot hunters who want to try their luck at winning a life-changing sum of money. There is an abundance of slots titles, including reel slots, video slots, and arcade slots. Fans of branded slots will be spoilt for choice from titles such as Terminator, Game of Thrones and Jurassic Park, amongst others.
Players seeking table games will find classic casino games such as baccarat, blackjack, craps and roulette. Platinum Play covers its bases by providing these games, but there is a lack of alternate variants to these games.
Video poker enthusiasts will love the collection at Platinum Play. The games are placed in a category of their own, as they should be, and there are numerous interesting titles that will attract all sorts of video poker players. Games such as Aces and Faces, Deuces Wild, Tens or Better, Bonus Poker, and All Aces Video Poker are some of the top offerings at Platinum Play. If you are familiar with poker hands and want to try your hand at some video poker games, you will not feel the collection is lacking at all.
If you are not looking for the thrill of bright colors and sparkling animation from online games, then you can always head over to the live dealer games collection. Platinum Play recognizes the need to supply players with live games where they can play on real tables with professional dealers. The collection of live games covers numerous casino staples such as blackjack, roulette, Caribbean stud poker, casino hold ’em, 3-card poker, and baccarat. The vast majority of the live games are supplied by Evolution Gaming, so you are in good hands. There are also game shows, such as Dream Catcher, which is a hugely popular title in the live game universe.
Most casinos offer an Other Games category, but at Platinum Play these are called Casual Games. It is the perfect way to describe games such as electric bingo, Hexaline, Keno, scratchcards, and various lottery games. These games require little to no prior experience so newcomers can enjoy them right from the get-go. Some players feel a bit prejudiced against so-called “casual games” because they are extremely simple, but you should not write them off. At Platinum Play there are plenty of highly engaging games that are not only fun to play but also can award surprisingly large payouts.
Licensing and Regulation
Platinum Play is owned and operated by Digimedia Ltd, a company that is registered in Malta. The company is regulated by the Malta Gaming Authority, which is one of the most reputable institutions in the iGaming industry. As such, Platinum Play can operate in numerous jurisdictions across the world. The casino is also regulated by the Kahnawake Gaming Commission which makes Platinum Play available for Canadian players.
All games at Platinum Play casino come certified by eCOGRA, a third-party auditor that ensures the games meet the standards of the industry. This guarantees that the games use RNGs and are demonstrably fair to play.
At Platinum Play, there are plenty of payment options to pick from. For Canadian players, the internal currency of the casino is CAD, and for the rest of the world, it is EUR. This does not mean you are restricted to playing in either of those currencies, as you can pick from CAD, EUR, USD, GBP, NZD, BRL, PLN, NOK, and ARS.
You can make payments and withdraw your winnings in a number of ways, and the processing time of the casino is instant. However, when making withdrawals you may have to wait for up to 3 days when using bank cards or up to 48 hours when using an e-wallet.
Honouring players is key to establishing a safe online casino. Platinum Play has a FAQs section where there are answers to important questions you may have about how to register and manage payments. Of course, if you have another query you can address it by contacting the customer service live chat. You will need to submit your casino username, full name, and your email address when making a query. You can refer to the live chat for any kind of question, whether it is about bonuses, payments, technical errors, or any other concerns.
If you want to make a dispute, you can disclose a complaint by email to [email protected]
Platinum Play does a fantastic job of supporting players who use mobile phones or tablets. There is a mobile app that can be downloaded to IOS or Android devices and once set up, you can instantly jump into the casino and play your games. The app is extremely user-friendly and the games run seamlessly just as they do if you are playing from your PC.
This does not mean you have to download the app if you do not want to. The website is designed for both desktops and devices with smaller displays such as mobile phones or tablets.
If you are looking for a place to play your online slots or other casino games, then you will not be disappointed with the quality and service at Platinum Play. The casino is very well structured and its enormous progressive jackpot will appeal to masses of players.
It is worth noting that the number of games at Platinum Play is not as large as some of its competitors. There are online casinos that offer thousands of games, and at over 700 games, Platinum Play falls quite short. This is not to say that you will necessarily play over a thousand games, but having a larger selection is always a plus when choosing a casino.
In terms of quality, the selection certainly feels platinum. The slots in the collection have higher RTP percentages and there are many excellent picks.
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