stub Blackjack Ballroom Casino Review - Is it Legit? (April 2024)
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Blackjack Ballroom Casino Review – Is it Legit? (April 2024)

A Fan Favorite of Blackjack Players

Reviewed By |
Licensing & Regulation
4.5/5
Casino Games
4.2/5
Payment Options
4.3/5
Customer Support
4.4/5
Mobile Availability
3.8/5
Summary
4.2/5

Online gambling has grown to become one of the primary online activities for people around the world, including the citizens of the UK. Emerging almost immediately after the internet itself, online gambling has spent decades slowly growing and introducing new users to the concept of gambling from the comfort of their own homes. With the invention of smartphones, mobile gambling took off as well, and to this day, there are still fully functional casinos that launched 10, 20, and even nearly 30 years ago.

Today, our focus is on Blackjack Ballroom — an online gambling platform that launched over two decades ago as a fully immersive, professional, and rather slick online casino service. The platform is a member of the prestigious Casino Rewards Group, and it offers an average return of 96.69%. While this would be more than enough to ensure the platform’s survival and popularity, we decided to take a deeper look and see what exactly it has to offer to UK citizens.

Pros and Cons

  • Established in 1999
  • Authentic Blackjack Games
  • No Sports Betting
  • No Live Poker Rooms

Licensing & Regulation

4.5/5

Blackjack Ballroom is an online casino established in 1999, and ever since, it has operated as a fully licensed and regulated online gambling platform. It holds multiple licenses, including the ones issued by the Malta Gaming Authority, the one from Kahnawake Gaming Commission, the Danish Gambling Authority and, of course, the license of the UK Gaming Commission.

On top of that, it was also granted a certificate by the online casino watchdog, eCOGRA. The platform is only available in English, but it is very well organized and extremely easy to navigate. This is important as it ensures that even newcomers to the platform will easily be able to find their way around.

Blackjack Ballroom also uses strong encryption to protect its users’ data privacy and funds.

Casino Games

4.2/5

Casino games are the most interesting aspect of every casino for an average gambler. After all, most people are the most excited about getting to the website and looking up different games that they can wager on. In that regard, Blackjack Ballroom does a pretty good job. It collaborates with only one of many software developers in this industry, but that single developer happens to be Microgaming — arguably one of the best developers in the industry.

Despite the fact that it only works with one company, it still has over 550 games to offer. As usual, most of them are slots, but there are also table games such as blackjack, as the name suggests, as well as roulette, craps, video poker, progressive jackpots, and even live dealer tables, where you are greeted by a real dealer who then runs your game, which is the closest you can get to a physical casino experience while still playing the game from the comfort of your home.

Payment Options

4.3/5

Another big aspect of any online casino is its collection of payment methods that the platform supports. Naturally, the more payment methods there are, the better it is for the casino, as it increases the chances of new players finding the payment method that they prefer. With dozens of popular payment methods out there, everyone has their own preference. If the casino you are interested in supports that payment method, the user is more likely to join. If they find no methods that they prefer using, users are far more likely to just give up on the casino than to go out of their way to deliver the money using new methods.

Blackjack Ballroom understands this, which is why it offers well over a dozen payment methods, including:

Kalibra, Mastercard, Maestro, Visa, Multibanco, Neosurf, Neteller, PayPal, Paysafe Card, Postepay, Qiwi, Rapid transfer, Skrill, SMS Bill, Todito Cash, UPayCard, Visa Electron, Visa Debit, WeChat Pay

The minimum deposit for the platform is only 10 GBP, which is quite affordable for the UK players. Now, when it comes to withdrawals, there is a significantly fewer number of supported methods, but still quite a decent selection, including:

Bank Wire Transfer, eCheck, InstaDebit, Maestro, Mastercard, Skrill, Neteller, PayPal, Postepay, Visa, EcoPayz, MuchBetter, Rapid Transfer

Minimum withdrawals are around 50 GBP, which is not too high an amount, so as soon as you win this money, you will be able to withdraw immediately, use it for more gambling, or wait until you can accumulate a greater amount.

Customer Support

4.4/5

Next, we wanted to check out the platform’s customer support. Customer support is a very important aspect of each online casino as its users need to have a reliable way of contacting someone who can help them out if they have any questions or problems with the casino. Errors are not common, but they are still possible, and if they happen on a platform that works with its users’ money, they need to be prevented or addressed immediately.

This is why casinos need to support methods that customers can use to get into contact with them straight away. The most direct and fastest way of explaining the situation is to call customer support on the phone and talk to an agent directly. If this is not available, then live chat is the next best thing. The slowest option is to send an email, and while email is typically available around the clock, there is no telling how long it will take for customer service agents to respond.

Now, when it comes to Blackjack Ballroom, the platform does have an email address that you can send your questions to, although we recommend using this method for non-urgent matters. If you need assistance right away, then live chat or phone calls are your best options. Thanks to 24/7 coverage, it is likely that you will be able to get help at any time, and the platform has dedicated phone numbers for the UK, Denmark, Canada, and Germany, while players from other countries can use a special international number. All numbers are toll-free, so you don’t have to worry about getting a massive phone bill if you call.

Mobile Availability

3.8/5

Finally, we like to end our reviews by addressing the casino’s mobile availability. Today, making a service available via mobile and PC alike is pretty much something that is expected and not much of an achievement. After all, mobile devices such as smartphones and tablets have grown to become a huge part of our lives over the last decade or so. Everyone has them, and more than that — most people rely on them for everything, from ordering food to running a business.

With that said, there are still casinos out there that do not feature a mobile-friendly platform or a dedicated app, so we still like to confirm whether or not the casino we are talking about has one (or both) of those or not.

Mobile availability is important because it allows users to play their favorite games on the go, which is crucial for those who tend to travel and move around a lot, and so they can’t afford to sit in front of their PC and play games throughout the day. With that said, Blackjack Ballroom does have a mobile-friendly version of its platform, which looks exactly the same as it does on PC, so there should be no surprises or problems with finding your way around if you tend to play on your computer and smartphone alike.

Unfortunately, there is no dedicated app, but some users prefer accessing the platform via their mobile browser, as that means that they don’t have to download additional software. On the other hand, an app does make it easier to enter the platform with a single tap on the icon instead of having to search for it through the browser each time. But we don’t consider this to be too big of a downside since the platform is still very easily accessible.

Summary

4.2/5

With all that said, our final verdict is that this is definitely a great platform, well worth of your time. It has an excellent game selection, plenty of deposit and withdrawal methods, and it offers mobile support, which makes it very available and user-friendly. Minimum deposits and withdrawals are low, and customer service is available at any time of day and night via multiple methods.

Blackjack Ballroom is also licensed in multiple countries, it uses advanced encryption to protect its users, and it is very easy to navigate, which adds to user-frienliness. All in all, we are quite pleased with what the platform has to offer, and we believe that any UK gambler who chooses to give it a try will be, as well.