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Grand Hotel Casino Review (December 2023)

Offers a Ide Range of Casino Games With a Generous Four-Deposit Welcome Bonus

Reviewed By |

Overall Rating



Payout Speed: 1-7 business days

Best For: UK Players

Since 2001, the Grand Hotel Casino has been providing gaming services to UK players. With a UK Gambling Commission licence and eCOGRA certification, the operator has a decent reputation for safety and fairness. 

Grand Hotel Casino is powered by the industry leader Microgaming, ensuring that all the games on the site are of the highest quality. Overall, the library counts more than 500 titles.

The casino provides various payment options, including debit cards, e-wallets, and wire transfers. The minimum deposit amount is £10.


  • 550+ casino games
  • eCOGRA certificate
  • 128-bit SSL data encryption technology
  • Live chat available 24/7


  • Not available for US players
  • Doesn’t accept cryptocurrencies
  • Features only one game provider

Casino Game Library


Grand Hotel Casino is powered by one of the most well-known game providers, Microgaming. Players can seek thrills in the casino’s slots section, face off against the dealer in a game of Blackjack, spin the roulette’s magnificent wheel, or play Video Poker.


Players can choose from more than 500 slot machines at Grand Hotel Casino. Since all of the slots are powered by Microgaming, high RTP rates, incredible bonuses, and the potential to win progressive jackpots are a given. 

The casino features the most popular online jackpot slots, including Atlantean Treasures and Mega Moolah, and a variety of branded slot games, like Tomb Raider and Hitman.

Live Games:

There are 13 live casino games available at Grand Hotel Casino. The operator offers a variety of high-quality roulette, baccarat, and blackjack games for punters to enjoy. 

Aside from that, players will find live games like Monopoly, Dream Catcher, Mega Ball, and Texas Hold’em – all of which are Microgaming-powered.

Other Games:

Apart from live casino games, slots, and table games, the Grand Hotel casino includes a spacious lobby where players may earn even more money. This includes arcade and scratch games. 

All of the games are powered by Microgaming, and as a result, all of them have flawless gameplay and cutting-edge graphics.  

Welcome Bonus


Players can take advantage of a lucrative welcome bonus at Grand Hotel. When players create an account, they are allowed to claim the welcome bonus that is spread out across their first four deposits. Players can earn up to £560 when they make these four deposits.

All new players will receive a 100% deposit match bonus of up to £100 on their first deposit and a 50% deposit match of up to £150 on their second deposit. For the remaining two deposits, players will obtain a 30% bonus of up to £150 and a 20% bonus of up to £160.

The minimum deposit that makes players eligible for the welcome bonus is £10, and the wagering requirements are set at 200x. Follow the steps below to earn your bonus: 

  1. Visit the official Grand Casino website.
  2. Create an account and verify it.
  3. Select the Welcome Bonus and deposit £10 or more.
  4. Wait for the bonus fund to be transferred to your bankroll. 

This bonus must be claimed within 7 days; otherwise, Grand Hotel has the right to change the offer.

Loyalty & VIP Program


When players sign up at the casino, they automatically become members of the VIP Loyalty Program. They acquire points and climb through the different levels by playing and depositing on the site. Game bonuses, cashback rewards and special gifts are just a few perks available. 

Players must have a minimum of 1,000 points in order to redeem their loyalty points and turn them into real cash. Every 100 points are worth £1.

Payment Methods


Grand Hotel Casino accepts a variety of payment methods from its customers.

Punters can fund their accounts in a straightforward manner by clicking on the ‘bank’ button, selecting a payment method and the amount the players want to deposit.

Players are offered payment options ranging from common credit and debit cards such as Visa, Mastercard, American Express, and JCB to e-wallets like Neteller, Skrill, EcoPayz, MuchBetter, as well as Bank Wire Transfer.

The minimum deposit is £10, and all transactions are encrypted using 128-bit SSL technology – which means a high level of security is provided. 

All deposits at the casino are instant, although withdrawal processing time varies based on the payment method. 


Withdrawals are just as easy to make as deposits. 

Players can withdraw funds from their accounts using the same ways used to make deposits.

With the exception of Bank Wire Transfer, which requires £300, the minimum withdrawal at Grand Hotel Casino is £10. 

The casino will hold all withdrawal funds for 48 hours in pending status. The withdrawal will be handled the next business day.

Safety, Security, and Trustworthiness


The Grand Hotel Casino’s operations are licensed and controlled by UKGC for all services provided in the United Kingdom. The casino is licensed and controlled by the Malta Gaming Authorities for all services provided outside the United Kingdom. Moreover, it holds an eCOGRA certificate. All of this ensures that gaming at the casino is fair and secure. 

Every data input at the casino is protected using the 128-bit SSL data encryption, which further increases the reliability and trustworthiness of this operator.  

Customer Support


For anyone in need of assistance, Grand Hotel Casino offers a customer support service available 24/7. The customer support team can be reached using the following methods: 

  • Live chat
  • Email

Players can contact customer support by clicking on the ‘help’ button and selecting either quick assistance via the live chat or email response within 48 hours. 

Players can also visit the FAQ section, which contains a wealth of information about the casino games, payment options, bonuses, and more. 

Mobile Availability


Unfortunately, Grand Hotel Casino does not provide a mobile application that players can download on their Android or iOS devices. Players can, however, access the casino from their mobile device or tablet and enjoy all the features that are available on the desktop version.

All players need to do is open the casino’s official site from their mobile browser. They can create an account, play games, claim bonuses, and use all of Grand Hotel’s services.

Our Verdict


Grand Hotel Casino is unquestionably a decent casino to play. The casino’s safety and security are undeniably satisfactory, as evidenced by its UKGC licence and eCOGRA certification. 

Microgaming’s range of over 500 casino titles demonstrates its commitment to providing high-quality games to punters. 

Despite the fact that the casino does not provide many promotions, it does provide a VIP Loyalty Program and a welcome bonus which are both worthwhile.

However, a couple of the casino’s flaws include the lack of a mobile application and cryptocurrency payments, which may disappoint some players. 

With all we have stated so far, Grand Hotel Casino appears to be a good choice for UK players who want to have some fun online.

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