stub Virtual City Casino Review - Is it Legit? (February 2024)
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Virtual City Casino Review (February 2024)

A Member of Famous Casino Rewards Group, Featuring Over 550 Casino Games

Reviewed By |
Licensing & Regulation
4.3/5
Casino Games
4.3/5
Payment Options
4.4/5
Customer Support
4.5/5
Mobile Availability
3.9/5
Summary
4.3/5

Online gambling has been growing ever larger over the last several decades, to the point where countries around the world were pressured into legalizing it. Legal or not, these websites have become available to the people, and so many have chosen it as their preferred method of unwinding and entertainment during the lockdown period.

This led to a massive surge in the number of online gambling platforms, especially from 2020 onwards. Today, however, we are interested in a significantly older website known as Virtual City Casino, which is owned and operated by Technology Services Trading Limited. The company is quite well-known and respected in the industry, with plenty of experience and ownership of a number of other similar websites, including Captain Cooks Casino, Quatro Casino, and Casino Share.

With that said, let’s take a look at what Virtual City Casino has to offer, and then it will be up to you to decide whether or not you should use it as your gambling platform of choice.

Pros and Cons

  • Over 550 Casino Games
  • Powered by Gaming Giant Microgaming
  • Established in 2002
  • No Sports Betting
  • No Live Poker Room

Licensing & Regulation

4.3/5

Virtual City is a casino that was established back in 2002, meaning that it currently has exactly 20 years of experience in the online gambling industry. The platform is fully regulated and licensed, holding the Kahnawake Gaming Commission’s license. It is also publicly audited, which ensures that it is 100% legitimate, safe, reliable, and trustworthy.

Its website is very simple to navigate, which is a great thing for any new gamblers out there, as well as those who have any amount of experience on similar platforms. Virtual City also supports a number of languages, including Chinese, Czech, Croatian, English, Danish, German, Italian, Hungarian, Latvian, Japanese, Turkish, Polish, Norwegian, Spanish, Portuguese, Greek, Russian, French, and Slovenian. As for available currencies, it supports the USD, GBP, CAD, and EUR.

The design of the website is rather classic, in a way that resembles classic arcade-style visuals and graphics, all with the intention to awake the nostalgic feeling which has seeped into the casino’s own style, down to the logo that was created in 2002, when the platform was founded. Another way to view this is that the casino did not dedicate much effort to design or graphics in an attempt to stay sharp and become modern, like many of its peers. This does not impact its functionality, but it might not be a good fit for everyone, and in the end, it all comes down to whether you like such a style or not.

Casino Games

4.3/5

When it comes to available games, the platform offers a decent selection. It has more than 500 different games, although all of them were provided by a single software developer — Microgaming, which is one of the leading providers, pretty much present on most, if not all, platforms.

As always, the platform is dominated by slot games, with more than 370 available titles, some only available for download, while others can be played instantly on the platform. There are also 76 table games, including baccarat, blackjack, roulette, and more. The platform features 58 video poker games and 25 jackpot games.

The mentioned table games also come in multiple variants, so there is quite a selection for anyone interested in playing such games and having a different experience with each new game.

Payment Options

4.4/5

One thing to note, however, is that the platform features a massive number of available payment methods, which is a big plus. As you know, the more payment methods a casino has on offer, the greater the chance that the casino will attract new users. With dozens of popular payment options out there, everyone has their own preference, depending on what they need to use it for, and what features they prefer.

Whether you like fast payment processing or low transaction fees, Virtual City Casino has you covered. For the time being, it doesn’t seem to support cryptocurrencies, but it has pretty much everything else. That way, anyone can use the platform with their own preferred payment method without having to send money through different services.

Deposits are currently available using the following methods:

  • Bank Wire Transfer
  • ClickandBuy
  • EcoPayz
  • Kalibra Card
  • Mastercard
  • Visa
  • Maestro
  • Neteller
  • Paysafe Card
  • PayPal
  • Postepay
  • InstaDebit
  • Ukash
  • Entropay
  • Przelwy24
  • POLi
  • EPS
  • GiroPay
  • Euteller
  • Multibanco
  • Neosurf
  • Trustly
  • eChecks
  • Sofort
  • Skrill
  • iDEAL
  • QIWI
  • Citadel Instant Banking
  • PugglePay

The list is a bit shorter when it comes to withdrawals, with the following options available:

  • Kaliba Card
  • ClickandBuy
  • Visa
  • PayPal
  • Maestro
  • Neteller
  • Postepay
  • Entropay
  • Bank Wire Transfer
  • Mastercard
  • eChecks
  • EZIPay
  • Skrill
  • InstaDebit
  • Cheque

The maximum withdrawal limit is 4,000 EUR per week, while the minimum withdrawal is $50. As for withdrawal times, they depend on the payment method that you choose, but they can vary from 24h for eWallets to up to 28 days for cheques.

Customer Support

4.5/5

Customer support has always been one of the most important factors for any online casino and, really, any service out there. Especially when it comes to the ones that work with their users’ money. Users need to be able to reach the support team at any time, as there is no telling when and if a problem could emerge.

After all, no system is perfect, and things like bugs, missing payments, misplaced funds, flawed games, and alike are always possible. Given the fact that Virtual City is licensed, certified, and regularly audited, it is unlikely that you will ever experience such issues. The games are also of top quality, provided by Microgaming, as mentioned earlier.

However, the potential for it always exists, so if it happens, you need to have someone to turn to, which is where customer support comes in. You can even contact them if you only have a simple question regarding some aspect of the casino. In any event, we have found that Virtual City’s customer support is quite good and reliable, getting better and better over the years.

Right now, you can access it via live chat, email, or phone call, which is a great selection with plenty of ways to reach the support team, depending on the level of urgency of your issue. For example, if you simply have a question, you can just ask a question via email, as it doesn’t really matter how quickly they will respond, as the games are not going anywhere. But, if there is an issue with your payment or deposited funds, then live chat and a phone call are definitely faster and, therefore, more preferable solutions.

Mobile Availability

3.9/5

The last thing that we wanted to address is Virtual City Casino’s mobile availability. These days, our mobile devices are used by most people for pretty much anything, from googling some random information to running a business, watching your favorite shows and movies, communicating with friends and family, and more.

Naturally, that includes accessing your favorite games, as well. This is particularly the case with those players who are always on the go, whether they are constantly traveling all over the country or if their work or other reasons tend to keep them constantly on the move, even if within their home city or town. So, since they can’t afford to sit in front of their PC and play games that way, accessing them on their phones and tablets when they catch a quiet minute or two is something that absolutely needs to be possible.

Fortunately, Virtual City is very easy to access. It doesn’t have a dedicated app for its service, and while some players would undoubtedly prefer this approach to their favorite games, there is a decent alternative — accessing the platform and its games via the mobile browser. Once you do it, the platform immediately switches to its mobile-friendly version while still maintaining the same design, ease of navigation, and availability of games.

Summary

4.3/5

After researching Virtual City Casino, we can only conclude that it is not surprising that the platform has been around for as long as it has. It has a great diversity of games of all kinds, it is available via mobile devices, and it has great customer support that can be accessed via a variety of ways.

More than that, it has 15 available withdrawal methods and twice as many deposit methods, so delivering and withdrawing money is easy and quick. Finally, the platform is fully regulated and licensed, which means that it is also quite safe for use. Its design is old, however, so if you are looking for a modern-looking platform, this one probably will not be a perfect fit for you.

But, if you are feeling nostalgic for the early 2000s look of such platforms, then this is definitely the place for you. In the end, it all comes down to personal preference.