Captain Cooks Casino Review (April 2024)

Captain Cooks Casino launched in 2003. Captain Cooks is part of the Casino rewards portfolio of casinos, its staff have decades of experience in the online casino industry.

The platform is available in English, French (Français), and German (Deutsch).

The Casino is licensed and certified by multiple entities:

• UK Gambling Commission
• Kahnawake Gaming Commission
• Malta Gaming Authority
• iGaming Ontario
• eCOGRA Certification

Captain Cooks Casino is powered by Microgaming and has a library of over 550 games in different categories. While most of games are instant play, some require to be downloaded to your device.  

Slots:

It should be no surprise that most of the games offered at this casino are slots. You’ll find some classic titles such as Mega Moolah, Thunderstruck, Terminator and Jurassic Park. New games are also added every month, so there is a constant influx of something new to play.

Live Games:

There’s a live games section delivered by Evolution Gaming, so players are up for an immersive and high-quality design. Here you can enjoy live versions of some of your favourite table and card games. Challenge other members as if you were in a real-life casino, and feel free to message the dealer whenever you want. Sadly, you won’t find any live poker.

Other Games:

Aside from slots, gamblers can enjoy an assortment of other games. Blackjack, roulette, and video poker are some of the categories offered on this website. There is a wide selection, so it’s safe to say you’ll find something you like. 

Deposits: 

There are a few different ways you can make a deposit at Captain Cooks Casino. It accepts most credit and debit cards, including Visa and MasterCard. You can also use a prepaid voucher or make a bank transfer. 

E-wallets can also be used to make a deposit. The casino supports most of the popular e-wallets such as PayPal, Skrill, Neteller, and Qiwi. These are some of the faster ways you can deposit money into your account.

The minimum amount you can deposit is £5/$5. However, you have to make a deposit via the ‘Bank’ section and buy casino credits in order to pay, so keep that in mind.

Withdrawals:

Players can withdraw their winnings in multiple ways. Visa, MasterCard, PayPal, eChecks and bank transfers are some of the options available. Almost none of these methods have a transaction fee, except for direct bank transfer with carries a small fee. 

Different withdrawal methods have varying transaction times: eWallet (1-3 working days), Visa/MasterCard (3 working days), eChecks (2-3 working days) and DBT (6-10 working days). Additionally, there is a reverse time of 48 hours. This is quite a slow process, compared to many other casinos.

Captain Cooks has been online since 2003 and is one of the more reputable gaming platforms. It is licensed by the UK Gambling Commission, Malta Gaming Authority, Kahnawake Gaming Commission, and iGaming Ontario.  It is also certified fair by gambling watchdog eCOGRA.

Moreover, all personal information of the players and their transactions are encrypted using 128-bit SSL technology. At the casino’s server, players’ data is also guarded with a firewall. 

There are two ways that you can get in touch with customer service if you have any questions or concerns. These are:

• Live Chat
• Email:  [email protected]

The agents seem to be polite and capable. Both of these options are available 24/7. However, it may take them up to 48 hours to respond to an email query. Furthermore, it is unfortunate that there is no phone number available for customers, as this would have been a big plus.

We would recommend using live chat since that is the fastest way to resolve most of your concerns. 

Captain Cooks Casino is mobile and tablet friendly but the Casino does not have dedicated apps for iOS Or Android.  You can easily access the extensive library of casino games on the mobile version of the website and will not notice any compromises in quality.

After a detailed look at the platform’s features, we have found that it is fun and easy to use.  With over 550 games by one of the most trusted software providers, you will never get bored on Captain Cooks’s platform. You can play via desktop, laptop, tablet, or smartphone whenever you want, and customer support is available 24/7. There are numerous deposit and withdrawal methods, and the website is user-friendly and easy to navigate. The one downside is that this Casino does not have dedicated mobile apps yet for iOS or Android..