African Grand Review (April 2024)

African Grand is an online casino owned by Blue Digital LLC, that launched in 2018, so it has been around for about 4 years at the time of writing. It is a regulated platform that holds a Curacao license, although not the South African one. Still, with the Curacao license, the platform can operate in South Africa and offer its services to local gamblers.

African Grand has a very user-friendly website which makes it easy to navigate and find what you are looking for, which makes it a great option for new gamblers who have no experience in navigating similar websites. The site is available in English only, and it allows users to deposit the local currency, the South African Rand, directly. That way, there is no need to convert it to any other currency first before you can deposit your money. Apart from the South African Rand (ZAR), users can also deposit and use Bitcoin, which is good news for South African crypto users.

The platform uses encryption to protect users’ money and private information, so there is no need to worry about leaks or losing your data to bad actors. So far, there have been no records of any kind of security incidents, and hopefully, things will stay that way.

When it comes to games, African Grand is not among the platforms with the richest selection out there, but it does have a decent mix of games. It has partnered with a software developer called Real Time Gaming (RTG), and the two have been collaborating since the casino’s foundation in August 2018. Thanks to this partnership, the platform has around 300 games to offer. As always, the website is dominated by slot games which are the majority.

However, it also features a number of table games, as well as other games. You can access and play roulette, blackjack, video poker, craps, baccarat, keno, and more.

When it comes to banking and payment options, the more a casino has, the better. Typically, this is because there are quite a few different payment methods out there, and everyone has their own favorite depending on what they need, how they manage and spend their money, the fees, and other reasons.

So, in order to easily onboard new players, the best thing a casino can do is integrate as many payment methods as possible so that its users can find and use their preferred payment method directly, instead of having to create new accounts for new payment methods and re-wire their money to flow through them.

When it comes to African Grand, there are not too many supported methods, unfortunately. In fact, there are only around six of them at this time, including Mastercard, EasyEFT, Fexepin, Poli, Visa, and bank transfers. The first five are available for making deposits, while the last one is only available for withdrawals. At the same time, none of the deposit methods can be used for withdrawals.

The way these options were set up makes them a bit impractical, but for the time being, this is what users have to work with. Deposits are typically instant, while withdrawals can take five to eight business days. The good news is that the minimum deposit is only R25, which is equal to around $1.45. However, minimum withdrawals are R500, which is about $30.

One area where African Grand excels is customer support. As you know, customer support is one of the most important aspects of any casino, and more than that – every service that works with people’s money. When it comes to casinos, it matters even more than usual, given the fact that casinos already include risking your money in their games.

With that being the case, you want to ensure that it is at least safe while getting to the platform, traveling through it, and leaving it. But, no code is perfect, and errors can happen at any time. More than that, the games might malfunction, or even the platform itself. If something like this ever happens, you will definitely want to be able to contact someone who can help, and customer support is the way to go.

This is why it is important to have support that is available at all times, preferably via multiple methods of contacting it. Now, when it comes to African Grand, the platform has a pretty decent FAQ section, which is a good start, and you can turn to it to find answers to some of the most common questions.

However, if your question is not covered in the FAQ, or you have a specific issue that you can’t solve on your own, you will be glad to know that there are multiple ways of contacting support agents. As always, you can simply send an email, provided that it is not a pressing issue. If it is, however, you can use live chat, which is available 24/7, or better yet – you can simply call the service using a toll-free phone number.

A lot of casinos do not feature the phone call option, which is why we were pleasantly surprised to find that African Grand Casino has it included, as this is by far the fastest and most efficient way of communicating your problem and receiving instructions on what to do.

The importance of online casinos customizing their platforms to fit mobile devices is something that really should not be brought into question in this day and age. Everyone has a smartphone, tablet, or some other mobile device, and everyone tends to have their device in hand for a better part of the day. This is simply how things are now, as we use our mobile devices for reminders, online searches, communication, social media, running businesses and online stores, shopping, ordering food, and much, much more.

Naturally, that list of activities also includes online gambling for some people, and so any casino that wishes to truly make itself available needs to have a mobile-optimized version of its website, or a dedicated app. The app is preferred by some users because it makes accessing the casino faster, but on the other hand, it also requires you to download additional software, regularly update it, and alike.

An alternative that many prefer is to use your mobile browser for accessing casinos’ websites and simply log in from there. The advantage here is that casino websites look pretty much the same as they do on the computer, so navigation is pretty simple, and you don’t have to waste your device’s memory on yet another app. In the end, it all comes down to your preference.

However, not when it comes to African Grand. The platform does not have a dedicated app, so only the browser version is available. But, as far as we have seen, the browser version works well, so we do not see it as an issue or a deal-breaker.

After reviewing all of African Grand Casino’s features, we have come to the conclusion that this is more than a decent platform for South African gamblers. It is licensed and regulated, which means that it is also safe to use. It has excellent customer support, and you can access it on the go thanks to its mobile-friendly website.

Its doesn’t have too many available payment options, but it has low minimum deposits and withdrawals, so it is quite available to everyone. As for its game selection, it is not the richest in the industry, but it is diverse enough, and with over 300 games — you will definitely find something to do on the platform at any time.