ICE36 Review – Is it Legit?

ICE36 is an online casino established in Malta back in 2019. The platform is operated by SkillOnNet Ltd, and it is licensed and regulated by the Malta Gaming Authority. It views itself as a luxury online casino, and more than that, as one of the best casinos by SkillOnNet, as it was created after many years of experience in online gaming, which has taught the company what the players want and expect from their gaming experience.

The platform is very user-friendly and easy to navigate, which is a good thing as it makes it easy for new gamblers to use, as well as for experienced ones and everyone in between. It employs strong security features, such as SSL encryption, that protect users’ private information and funds, and it has never been a part of any controversies or other issues that might give players a reason to doubt its service. The design and the quality of the games make this an excellent platform to use. The registration process is also very simple and quick, and you can start playing your favorite games within minutes.

Games are, of course, every player’s primary interest when choosing a platform, and ICE36 has plenty to offer. Like all online casinos, the platform did not produce the games itself. Instead, it partnered with a number of experienced and reputable software providers known for the quality, fairness, and great design of their games. It cullaborates with many software developers, including Amaya, Green Valley Games, NextGen, and many other big names in the industry.

In total, ICE36 can offer over 1,000 games for you to choose from, all of which are fun, exciting, as well as elegant, and just enjoyable overall. Players can access the games in two ways. Once they get to the platform’s home page, they can click the Menu button in the upper left corner, which will display four categories — Home Page, Gaming Machines, Live Casino, and Casino. The home page is the main page, but this button is useful if you ever wish to get back to it from another page. As for the other three categories, they can be found in the menu as described or on the home page itself. Each of them offers specific games, but in the menu, you can see the breakdown of what games are offered while clicking on the category on the home page will present these smaller categories in the form of several tabs.

Gaming Machines offers New gaming machines, Jackpots, and Megaways, and this is essentially the place where you will find all the platform’s slots. In the casino section, you will find table games and video poker, where you can access different versions and variants of each of them, including video poker, roulette, blackjack, and more.

Lastly, the Live Casino section offers a variety of live games, where you will be welcomed by a real dealer, and here, you can play roulette, blackjack, baccarat, poker, and numerous other games. It is all very easy to find and move through, and you should have no problem doing it yourself, even if you have never used an online casino before.

Moving on, we have the payment options. This is a big aspect of every casino, as it determines whether or not you can use it. There are hundreds of payment methods in the world, and no single platform can support all of them. So, casinos usually have a choice of trying to implement as many as possible or focus on a small number of them, but to ensure that they choose only the most popular ones that rule the market in the region they are providing services to.

When it comes to ICE36, it has chosen this second option, and it now lets you deposit and withdraw funds using Visa, Mastercard, Paysafe Card, PayPal, Trustly, Skrill, Neteller, and ecoPayz. One great thing about it is also the fact that it supports the Danish krone, so you can deposit and use your native currency without having to convert it to dollars or euros.

The minimum deposit is DKK 100, and upon depositing the funds, you also get a welcome bonus of 100%, up to DKK 500. This applies to the first deposit only, and while the minimum deposit will remain the same, you will not receive bonuses for additional deposits.

Next, we have customer service, which is just as important as the payment methods. When working with a website that handles money, it is extremely important to be able to access customer support in case something goes wrong. You could encounter issues with the game, or find yourself unable to log in, receive error when you try to cash out, or encounter the case of missing payments. Not that any of these issues commonly occur, but they could happen at any time, and if they do — you need a reliable service that you can turn to.

ICE36 offers customer service available in two different ways — email and live chat. Email is available 24/7, but just like everywhere else — it is not the fastest option. It is best to use it when you simply have a question about the platform, games, or some other aspect of your overall gambling experience. For urgent matters, live chat is a much better option, and it is available every day from 6 am GMT until midnight. You can only access it after logging in, however, so if you find yourself locked out of your account, you might have to resort to emails in order to contact the support and have them help you get access to your account again.

The platform doesn’t have a phone number that you can call, unfortunately, but with the live chat present, we don’t take that as too big of a downside.

Finally, let’s discuss mobile availability. When most people in the world own a smartphone, a tablet, or some other mobile device — online casinos have to make their platforms mobile-optimized or create a dedicated app in order to allow users to access their services while on the go, as well.

Most gamblers live busy lives, either because of work, travel, or simply because they don’t like sitting at home in front of their computers, gambling via a desktop the entire day. Not to mention that there are many today who do everything online via mobile devices due to personal preference. Whatever the case may be, mobile availability is necessary for any casino that wishes to include customers who are constantly on the go.

Now, as mentioned, there are two ways to go about this – either by developing a dedicated app or by making the website mobile-friendly. Some platforms choose only one, while others do both, but there are also some that do neither. ICE36, fortunately, is not among them, as it allows you to access its platform through the mobile browser. This is a preferred method of many players because it means that they don’t have to download and install additional software, worry about the updates, the version of their OS, or even which OS they use on their device. They can simply enter the browser, look up the casino’s website, and start gambling right away.

With everything said and done, ICE36 is an excellent online casino developed by a reputable and experienced company with over 1000 available games. It is licensed, secure, and available via mobile, and you can contact its customer support in 2 different ways. There are also several payment methods that are all extremely popular and commonly used in Denmark, so chances are that one or possibly more will work for you.

There are not many downsides to the platform other than the lack of phone calls as a method of contacting support and the fact that live chat is not available 24/7. But, since it is available for 18 hours per day, players are still pretty well covered.