Spain Launches Joint Online Gambling Deposit Limits and Player Portal

Spain’s Ministry of Social Rights, Consumer Affairs and Agenda 2030, through the Directorate General for the Regulation of Gambling, launched two player-protection tools for online gambling on October 21, 2026: a joint deposit limits system that caps what each person can deposit across all licensed operators, and a Player Portal that centralizes each user’s gambling activity.

The joint deposit limits system establishes, for the first time, a single personal deposit limit covering every online operator in which a person holds an account. It replaces the previous model, under which the economic limit was set independently at each operator rather than per person, so the total deposits a person could make in the gambling market depended on the number of operators they held accounts with, and deposits above the initially intended limits were possible when activity was spread across platforms.

The default joint limits are set at €700 per day, €1,750 per week and €3,300 per four-week period, applying by default to each person who plays. The limits can be modified or removed voluntarily to suit individual preferences and control needs, through a specific procedure with reinforced guarantees of information about the risks associated with gambling, the ministry said.

To reinforce the user’s self-control, any modification or removal of a limit takes three working days to become effective, so the change is not immediate, and a limit can only be increased once every three months.

The DGOJ manages the system and has developed a technological tool that coordinates the information needed to verify compliance with the limits in real time. According to the ministry, the design guarantees more effective supervision while avoiding unnecessary exchanges of information between operators and ensuring stronger protection of players’ personal data.

Under the system’s schedule, a day runs from 06:00 to 06:00 the following day, a week runs from 06:00 on Tuesday to 06:00 the following Tuesday, and a four-week period runs from 06:00 on the Tuesday of the first week to 06:00 on the Tuesday of the fourth week.

Legal Basis and Rollout

The system was created by Royal Decree 520/2026, dated June 24, 2026 and published in the Official State Gazette on June 25, 2026. The Council of Ministers approved the decree on June 23, 2026, at the proposal of Minister of Social Rights, Consumer Affairs and Agenda 2030 Pablo Bustinduy, the DGOJ announced.

The decree amends Royal Decree 1614/2011, which develops Spain’s gambling law on licences, authorizations and registers, and Royal Decree 176/2023 on safer gambling environments. A new article 36 bis requires operators to maintain the technical means to connect their deposit-limit control systems to the regulator’s joint system and to take its information into account before accepting any deposit. Operators may not accept a deposit that would exceed the joint limits and must inform the participant of that circumstance, and the regulator may establish mandatory formats for that message.

A data-protection provision designates the gambling regulator as the controller of the personal data processed in the system. Processing is limited to the participant’s name and surname, the identity document used to register with the operator, date of birth, sex, email address and telephone number, the joint deposit limits established and their effective dates, and the deposits and deposit cancellations made. Special-category data, including health and biometric data, may not be processed, and the data must be deleted once the purposes that justified their processing have been fulfilled.

The decree required the regulator to make a test version of the system available to operators six months before entry into force, with operators and the regulator carrying out the actions needed for correct operation and for registered participants to become familiar with it. The ministry said the system is now in its testing phase, is already fully available to users and will definitively enter into force on March 26, 2027.

The joint limits are additional and complementary to the per-operator deposit limits already in force in Spain: €600 per day, €1,500 per week and €3,000 per month, with gambling on credit not permitted. Operators must offer players the option of setting voluntarily lower limits, which must be applied immediately, and may grant an increase of per-operator limits only if the player passes addiction-prevention and safe-gambling tests and has shown no risk behavior over the previous three months, according to the DGOJ’s deposit limits guidance.

The Player Portal

The Player Portal is a digital tool that centralizes each person’s online gambling activity across the operators authorized in Spain, information that until now was distributed among the different operators where that person held an account. Users can consult the deposits made, stakes placed, winnings and losses, the evolution of their activity, and histories and aggregated statistics.

The portal also lets users check which gambling accounts are registered to their identity, facilitating the detection of possible identity theft at authorized operators. It offers customizable alerts on spending and activity levels, and it allows users to manage, consult and modify their joint deposit limits, track the status of their requests and check their effective application at the operating companies. Users can also generate and download electronic activity certificates covering complete annual periods.

Access to the portal is free and already available to all citizens, whether or not they hold a gambling account, through the Cl@ve identification system.

Regulatory Background

In the decree’s preamble, the government stated that around a third of active online players in Spain are active on multiple operators, with those using two operators forming the largest contingent, and that approximately 80 percent of accumulated losses are concentrated in 10 percent of participants. The ministry said the joint limits will especially benefit people who carry out their activity on several operators, a group it put at approximately one third of active online gamblers in Spain.

Days before the launch, the DGOJ participated in the Gaming in Spain Conference in Madrid on October 15, 2026, where Justo Sancho, director of the regulator’s Safe Gambling Control Division, joined a panel dedicated to the implementation of the joint deposit limits between operators. Director General Mikel Arana reviewed the main rules approved and the regulatory initiatives under way, and gave a brief presentation of the impact analysis of Royal Decree 958/2020 on gambling commercial communications, which the DGOJ said will be presented publicly in the coming weeks.