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Fly Casino Review (November 2023)
One of the Most Trusted Casinos for Canadian Players
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Overall Rating
Fly Casino has been available since 2013, offering gaming services to players worldwide, including Canada, and South Africa.
The casino is operated by Peak Interactive N.V. and holds two licenses from the Curacao and Kahnawake Gaming Commission.
Players can claim a threefold welcome package with lucrative deposit matches and become loyal members by entering the Rewards Program.
In this Fly review, we’ll dissect all the promotions and games available, as well as additional features like customer support, responsible gambling, banking options, and availability on mobile.
Pros
- Accepts players from Canada & South Africa
- Plenty bonus promotions
- A variety of payment methods
- A great VIP Club
Cons
- Australia, UK & USA Prohibited
- Somewhat limited gaming library
- Long withdrawal times
Game Library
The game selection at Fly Casino includes slots, live games, video slots, table & card games, video poker, keno, and arcade games. Although it has a variety of sections, the casino only offers around 160 titles, exclusively designed by Playtech. Let’s uncover what players can find at Fly:
Slots:
Slots are an integral part of Fly’s game portfolio. This is the most numbered category at the casino, with over 70 choices, including progressives. The featured jackpots range from a few thousand dollars to over CA$2,000,000.
Players can find popular titles, such as Age of Gods, Berry Berry Bonanza, Miss Fortune, Secrets of Amazon, Gladiator Jackpot, and Pharaoh’s Treasure.
Other Games:
Players can enjoy blackjack, roulette, baccarat, and keno, as well as variations of the classic games. Although some of the featured titles can’t be found at many other casinos, the options at the table games section are scarce.
There is also a video poker section containing three titles: Jacks or Better, Jacks or Better Multi-hand, and Joker Poker. There’s a separate dedicated section for the enthusiasts of live games that doesn’t disappoint.
Overall, we consider Fly’s game selection satisfactory for new players just starting to gamble online.
Welcome Bonus
Fly Casino has a threefold welcome package and it’s a great option. Members who register for the first time have a chance to earn three rewards for their first three consecutive deposits.
The first deposit will bring you a 110% deposit match up to CA$110, and with the second, you can get a 50% bonus up to CA$250. The third deposit bonus comes with three additional options, depending on the payment you make.
Here’s how you can claim this bonus:
- Visit Fly Casino.
- Click the ‘Sign Up’ button in the top right corner.
- Enter your personal details and the T&C box, then click ‘Create Account.’
- While making a deposit, choose the bonus you wish to claim.
- After the deposited money reaches your account, the operator will automatically transfer your bonus funds.
All three rewards can only be used on slots, and the wagering requirements are set at 25x for both the bonus and deposit amounts.
Promotions
Apart from the Welcome Bonus, members at Fly can claim one more promotion – The Hot Seat. All they need to do is warm up their seat and play their favourite games throughout the month.
Each gaming day brings one hot seat point, so the more days they play – the more points they’ll get. Players who acquire at least 28 points for the month will win CA$500!
Loyalty & VIP Program
Players will find the Fly Casino VIP Club as a separate tab on the navigation menu. The loyalty program is separated into four levels, each offering more benefits as players climb through the scheme. The rewards include higher deposit limits, extra cashback, an account manager, and even vacation and travel packages.
Payment Methods
Fly Casino features over 20 payment methods, including credit/debit cards, e-wallets, and bank transfers.
Depositing is easy, safe, and for most methods, also instantaneous. As far as withdrawals go, processing times might take longer but not more than 7 days. Withdrawals can be requested only after clearing out the wagering requirements, and they are free of charge.
Safety, Security and Trustworthiness
Although the platform is relatively new, it follows all the well-known security standards. The site has implemented encryption technologies, ensuring the safety of members’ data, transactions, and funds.
Additionally, the casino holds a license from the Curacao Gaming Commission and Kahnawake Gaming Commission. Governed by strict rulers and demanding high-quality service, these two regulatory bodies further guarantee the operator’s trustworthiness.
Customer Support
The operator employs a highly trained and friendly customer support team, available 24/7 for questions, comments, or suggestions. The agents can provide technical guidance as well as assistance through any account-related problems.
The wait time for responses is usually instant, although it may vary depending on the number of customer inquiries at the given moment. The support agents can be contacted through several methods:
- Live Chat
- Phone
- Fax
Mobile Availability
Fly Casino has made the availability of its games extra convenient for desktop users but does not do much for those who want to play on mobile. Although players can enjoy the desktop application available to download from the site, there’s not a specially designed app for Android and iOS devices.
The casino isn’t mobile-optimized, so its games can’t be accessed through mobile browsers. Instead, mobile users can visit Fly’s sister brand (Omni Casino) to enjoy the same titles and perks. As soon as you open the site through your phone, a pop-up will present itself and redirect you.
Our Verdict
Fly Casino is licensed by two authorities in the gambling world – the Curacao Gambling Commission and Kahnawake Gaming Commission. With their regulation and almost a decade of experience on the market, the operator has created a trustworthy platform that can guarantee the safety of its users.
The game portfolio is somewhat limited, given that players can only choose from around 160 Playtech titles. The site’s design is also on the more primitive side, however, the navigation is good and doesn’t feature any serious glitches.
The welcome bonus is the crown’s jewel as it is much more lucrative compared to other sites. Overall, Fly Casino is a great place for inexperienced players who want to start out gambling with increased funds and play on a reliable platform.