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Payout Speed: 1 to 3 Days
Best For: Australian Players
Australia has seen a massive boost in interest for online gambling over the years, and today, the demand is higher than ever. This does not come as a surprise, given that gamblers did not have too many options when it comes to where to gamble during the lockdown, and also, as younger generations who grew up relying on online services started coming of age — online gambling became an obvious way for them to wager money while playing games.
The main concern when it comes to online gambling, however, is where to gamble safely. There are dozens, if not hundreds of platforms that any Aussie gambler can access, but not all of them are equally good or equally safe. Not to mention the fact that they have different bonuses, minimum deposits and payouts, different payment methods, and alike. So, knowing where to gamble and what that specific platform has to offer can help you avoid a lot of problems later on. This is why we are reviewing various websites and seeing what they have to offer, and today — we are looking into an interesting online casino called Aussie Play.
- Aussie Focused
- Australian dollar (AUD)
- Stunning Slot Machines & Table Games
- Live Chat & Phone Support
- No Live Poker
- No Sports Betting
- Smaller Package of Casino Games
- No Live Table Games
Licensing & Regulation
Aussie Play is an online gambling platform established in 2019, and it is owned by Infinity Media Group Ltd. It is very reputable and safe, partially because of strong encryption that keeps user data safe, and partially due to its excellent offering, which we will talk about shortly.
The platform is fully regulated and it holds the Curacao license, which allows it to offer its services in Australia, as well as numerous other countries where a Curacao license is accepted as a confirmation that the platform is fair and legitimate. It is also worth noting that it has one of the best-organized websites we have seen. It is very user-friendly, with clean interface and not a lot of things to distract the players or confuse them.
Navigation is extremely easy, which is great for newcomers who do not have experience on similar websites. Finding the games that players wish to play is also very simple, as they are separated into different categories, so you know exactly which category you are reviewing at any given time.
Speaking of games and categories, we should note that all the games that the platform has to offer come from two software developers — Visionary iGaming (ViG) and Realtime Gaming. Thanks to its partnership with these two providers, Aussie Play can offer around 200 games. Of course, this still includes multiple different kinds of games, such as online pokies, video poker, blackjack, and other table games, like roulette and baccarat. There are also other games that don’t fit these categories, such as Keno, Banana Jones, and Fish Catch.
Video poker is available as well, and so are plenty of live games, where players get greeted by a real dealer who then continues to run the game for them, as well as others who wish to play. Simply put, there is a large variety of games, and plenty to do, even if the games are not measured in thousands as they are on some of the industry giants’ platforms.
Next, let’s talk about different banking options, as there are plenty of those to choose from here. This is a good thing, as the more options the casino has — the greater the chance of attracting new players. As you can imagine, looking into a casino and discovering that it doesn’t have any deposit option that you can use does not mean that you will find a way to use one of the existing options. Instead, a player will simply proceed to a different casino that offers the option that they can use to deposit funds.
Aussie Play Casino understands this, which is why it made sure that there are plenty of options available for its customers. When it comes to deposits, you can use the following:
As you can see, the platform offers some of the most popular methods of transferring traditional money — primarily Visa and Mastercard debit cards — as well as several major cryptocurrencies. For Visa, Mastercard, Neosurf, and Flexepin, the processing time is instant. As for cryptocurrencies, it takes up to 15 minutes.
As for limits, the minimum deposit for Visa and Mastercard is $30, while the maximum is $1000 per transaction. Flexepin has a minimum of $20 and a maximum of $500, while Neosurf has a minimum of $10 and a maximum of $250. Bitcoin, Ethereum, and Litecoin have a minimum of $20, while Tether has $40. As for the maximum amount that can be deposited through a crypto — there isn’t any, and you can deposit as much as you want.
The situation is a bit different when it comes to withdrawals. There are only four available methods, including:
- Bank Wire Transfer
For the two debit cards, the processing time is 3-4 business days and 5 business days for wire transfers. Bitcoin payouts can be done in 1-3 business days. Neither of the methods comes with any fees, but there are limitations for all of them, which is a minimum withdrawal of $150 and a maximum withdrawal of $2,500.
One more thing to note is that the platform supports AUD, meaning that Aussie players can deposit their local currency directly and use it for gambling without having to convert the funds to USD, EUR, or any other currency out there.
Next, we wanted to discuss customer support. Customer support is easily among the most important aspects of any platform, as it provides users with a place where they can seek help in case something unforeseen happens, and they find themselves in any kind of trouble, or if they have a question that they can’t find an answer to. This is why it is important — for casinos, especially — to have an easy and quick way of accessing the support team.
Aussie Play understands this as well, and they made it really easy to access customer support agents in three different ways — email, live chat, and phone call. Email is typically the slowest method of getting the help you need, so it might be best to leave it for non-urgent matters. However, if you need help as soon as possible, both live chat and a phone call are great options that you can use whenever you need to.
Support is fast and reliable, and we have found that they can access any question and solve any issue with great efficiency.
Finally, we wanted to discuss mobile availability. In this day and age, the ability to access any service and platform via a mobile device is usually taken as a given, but this is not always the case. A lot of services tend to underestimate their customers’ reliance on their mobile devices, which ends up costing them a great number of customers.
The simple fact is that people tend to rely on mobile devices a lot these days, whether due to a busy lifestyle, work, or some other reason — not everyone can afford to sit in front of their PC the entire day and play games on the computer. This is why it is important for casinos to either develop an app or make their websites mobile-friendly so that players can access their favorite games on the go.
Aussie Play did both, allowing the user to choose which way they prefer. If you have a problem with downloading more software and playing the games via an app, then you are free to take a slightly longer route and access the platform through your mobile device’s browser. However, if you want to access the platform with a single tap, then installing an application only takes a few seconds. Either way, you get to access the platform and play your favorite games on the go, and that is all that matters.
In the end, we can conclude that Aussie Play is an excellent platform for Australian players. It lets you deposit AUD directly and gamble with it, it has some of the most popular deposit methods, which can also be used for withdrawals, and it supports multiple cryptocurrencies, which is important, given the fact that crypto is getting increasingly adopted in Australia.
Customer support is excellent and available in multiple ways, and the platform even has an app for those who value speed and easy access. The number of games is fairly low that much is true, but the games are well-balanced, and there is a decent amount of variety, so there is something for everyone there.
All in all, we believe that this is a very good online casino for Australian gamblers, and we recommend checking it out if you are in the market for a new platform for your online gambling.
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